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Client Retention Analyzer

AI-powered customer retention analysis and prediction.

The Client Retention Analyzer node is specialized for business intelligence on customer churn.

The Client Retention Analyzer node provides a specialized interface for analyzing customer retention. It calculates churn rates, identifies risk factors, and provides actionable recommendations to improve retention.

Inputs​

Actions​

SignalDescription
Analyze CustomersTriggers the analysis

Data​

DataDescription
Customer DataArray of customer records (usage, plan, activity, etc.)

Configuration​

DataDescription
ML Server URLURL of the ML backend server (default: http://localhost:3001)

Outputs​

Events​

SignalDescription
AnalyzedTriggered when analysis is complete

Analysis​

DataDescription
InsightsComprehensive analysis object
Risk FactorsArray of identified risk factors (e.g., "low usage")

Metrics​

DataDescription
Churn Rate %Calculated churn probability percentage

Strategy​

DataDescription
RecommendationsArray of suggested actions to reduce churn

Next Steps​

DataDescription
Model SuggestionTechnical details for model training

Status​

DataDescription
ErrorError message if analysis fails

Usage​

This node is ideal for dashboards and business reports.

  1. Feed customer data into Customer Data.
  2. Trigger Analyze Customers.
  3. Display Churn Rate % and Risk Factors on a dashboard.
  4. Pass Insights to the Retention Action Engine to automate responses.