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Client Retention Analyzer

AI-powered customer retention analysis and prediction.

The Client Retention Analyzer node is specialized for business intelligence on customer churn.

The Client Retention Analyzer node provides a specialized interface for analyzing customer retention. It calculates churn rates, identifies risk factors, and provides actionable recommendations to improve retention.

Inputs

Actions

SignalDescription
Analyze CustomersTriggers the analysis

Data

DataDescription
Customer DataArray of customer records (usage, plan, activity, etc.)

Configuration

DataDescription
ML Server URLURL of the ML backend server (default: http://localhost:3001)

Outputs

Events

SignalDescription
AnalyzedTriggered when analysis is complete

Analysis

DataDescription
InsightsComprehensive analysis object
Risk FactorsArray of identified risk factors (e.g., "low usage")

Metrics

DataDescription
Churn Rate %Calculated churn probability percentage

Strategy

DataDescription
RecommendationsArray of suggested actions to reduce churn

Next Steps

DataDescription
Model SuggestionTechnical details for model training

Status

DataDescription
ErrorError message if analysis fails

Usage

This node is ideal for dashboards and business reports.

  1. Feed customer data into Customer Data.
  2. Trigger Analyze Customers.
  3. Display Churn Rate % and Risk Factors on a dashboard.
  4. Pass Insights to the Retention Action Engine to automate responses.